We take your privacy seriously, and this privacy statement explains how eastendgifts.com (collectively, “we,” “us,” or “our”) collects, uses, shares, and processes your information.
Collection and Use of Personal Data
we are committed to protecting your privacy. Any information we collect is information that you voluntarily provide us. When you register as a user on our website, please place an order or subscribe to our newsletter; we may collect your name, email address, mailing address, telephone number, or credit card information. We use this information to personalize and enhance your experience, improve customer service on the website, as a way to contact you when necessary, customize a membership plan, provide regular emails, and effectively execute orders and process transactions. We never sell or share your personal information.
We use a secure server to maintain the safety of your personal information (Shipping and Payment Information). Information you submit via the website is protected with industry-standard SSL encryption technology, designed to protect your personally identifiable information from loss or unauthorized access, disclosure, alteration or destruction.
We use administrative, technical, and physical measures to safeguard personal information against loss, theft, unauthorized uses, access, or modifications. Certain areas of our websites may be password protected. If you are a user of our websites and have a password, you can help preserve your privacy by ensuring that you do not share your password with anyone else.
Payments made via our websites are processed in a secure environment using software provided by PayPal or other third-party providers.
We regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose and that we are not required to keep according to applicable law will be routinely destroyed by secure means.
Promoting safety and security
We abide by the principles of legality, legitimacy, and transparency, use and process the minor data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity and promote safety and security by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.
Here is a description of the types of personal data we may collect and how we may use it:
What Personal Data We Collect
ⅰ. Data you provide:
We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, or use our help or chat tool. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number, other card information, account and authentication information, billing, shipping, and contact details.
ⅱ. Data about the use of our services and products:
When you visit our websites, we may collect data about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device’s approximate location to allow us to improve our products and services.
How We Use Your Personal Data
Generally speaking, we use personal data to provide, improve, and develop our products and services, communicate with you, and protect ourselves and our customers.
ⅰ. Providing, improving, and developing our products and services:
We use personal data to help provide, improve, and develop our products, services, and advertising. This includes using personal data for data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.
ⅱ. Communicating with you:
Subject to your express consent, we may use personal data to send you marketing communications about our products and services, communicate with you about your account or transactions, and inform you about our policies and terms. We also may use your data to process and respond to your requests when you contact us. Subject to your express consent, we may share your data with third-party partners who send you marketing communications about their products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and determine our promotional campaigns’ effectiveness. Please contact us to opt out if you no longer wish to receive email communications for marketing purposes.
Note: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.
Definition of “Cookies”
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies for similar purposes, including data we store on your web browser or device, identifiers associated with your device, and other software. This Cookie Statement refers to all of these technologies as “cookies.”
Disclosure of Personal Data
We make specific personal data available to strategic partners that work with us to provide our products and services or help us market to customers. We will only share personal data with these companies to provide or improve our products, services, and advertising; it will not be shared with third parties for their marketing purposes without your prior express consent.
Data Disclosure or Storage, Transfer, and Processing
ⅰ. Fulfillment of legal obligations:
Due to the European Economic Area’s mandatory laws or the country where the user lives, certain legal acts exist or have occurred, and certain legal obligations need to be fulfilled. Treatment of personal data of EEA residents —As described below, if you reside within the European Economic Area (EEA), our processing of your data will be legitimized: Whenever we require your consent for the processing of your data, such processing will be justified under Article 6(1) of the General Data Protection Regulation (EU) (“GDPR”).
ⅱ. For practical implementation or application of this article:
If a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any personal data to the relevant third party. We may share personal data with all our-affiliated companies. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
ⅲ. Legal Compliance and Security or Protect Other Rights
It may be necessary—by law, legal process, litigation, and requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. Please immediately contact us if you know that a child under 16 has provided us with personal data. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible.
We take reasonable steps to ensure that your data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your data. You have the right to receive your data in a structured and standard format. You may complain to the competent data protection authority regarding processing your data. To protect the privacy and the security of your data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe and any event in less than 30 days.
Third-Party Websites and Services
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data and correctly use the data we collect. We will retain your data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement unless a more extended retention period is required or permitted by law.
Changes to this Privacy Statement
We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email@example.com] or by mail using the details provided below:
Address: No.5 Office Area, 6th Floor, Building 1, Vanke Jincheng Phase III, Guanshan Village, East Lake New Technology Development Zone, Wuhan, Hubei, China
Last updated: 09/08/2022